Frequently Asked Questions

What is the return policy?
We accept returns only for damaged, defective, or incorrect items delivered to you. Requests must be raised within 48 hours of delivery.

Are any purchases final sale?
Items purchased during special sales, clearance events, or limited-edition drops may be marked as final sale and are not eligible for return.

When will I get my order?
Orders are typically processed within 1–3 business days and delivered within 3–7 business days depending on your location.

Where are your products manufactured?
All products are manufactured using carefully selected materials and quality-controlled production processes.

How much does shipping cost?
Shipping charges are calculated at checkout based on your location and order value.

Can I cancel my order?
Orders can be cancelled before they are shipped. Once shipped, cancellation may not be possible.

How do I track my order?
After dispatch, you will receive a tracking link via email or SMS to monitor your shipment.

What if I receive a damaged product?
Contact us within 48 hours of delivery with photos of the product and packaging, and we'll assist you.