Welcome to The Stranger’z Store Support Center. Find answers to the most common questions below.

How can I track my order?

Once your order is shipped, you'll receive a tracking link via email or SMS to track your order in real-time.

How long does delivery take?

Most orders are delivered within 3–7 business days depending on your location.

Can I cancel my order?

Orders can only be cancelled before they are shipped. Once dispatched, cancellation is not possible.

Do you offer exchanges?

Yes. We offer a 7-day exchange policy for eligible products.

What items are not eligible for exchange?

Products that are used, washed, damaged, or purchased during clearance sales are not eligible for exchange.

How do I request an exchange?

Contact our support team with your order number and exchange request.

Which payment methods do you accept?

We accept UPI, Debit Cards, Credit Cards, Net Banking and Cash on Delivery where available.

Is Cash on Delivery available?

Cash on Delivery is available for selected locations across India.

Need help with an order?

Our support team is here to help.

Support Email

thestrangerzstore@gmail.com

Support Hours

Monday – Saturday
10:00 AM – 7:00 PM IST

🛍️ THE STRANGER’Z STORE

The Stranger’z Store is focused on premium oversized streetwear designed for comfort, style, and everyday wear.

We are committed to delivering quality products and a smooth shopping experience for every customer.